Premier Fitness SUCKS!
I joined Premier Fitness early last year when I moved to Burlington. There was something about the gym that really weirded me out. To this day I cannot quite put my finger on it, I think it was a combination of several factors:
- unfriendly members - now I hate being all social while working out, but obviously some people like that and none of those people were at this gym. NO ONE ever talked to anyone else! Only deadly glances now and then.
- having a separate (smaller & crappier) women's only area. THIS IS A CONCEPT THAT REALLY DOESN'T WORK, PEOPLE! A gym has to be completely co-ed or completely women's only, otherwise, the men give the women this, "get back to your own area, bitch!" attitude.
- a locker room that smelled like ass.
- very few classes at bad times.
- they took my husband's info (because I listed him as emergency contact) and used the info to send him targeted advertising.
At any rate, my workouts dwindled to maybe 3x a week...and my lack of motivation was definitely showing, so I decided to cancel and get the hell out of there as soon as I could. I had signed up for a year but paid off the remainder ($500+) and got a receipt that you can see says cancel, paid in full, no more billing! all over it.
So imagine my shock when I get called up by their collections department and say they have charged my CC for $82.68 to pay for the first 2 months of 2007 because my account is in arrears.
I sent a fax of the above receipt, "sorry, the quality is crappy, can't read it." Then I sent that scan by email and they say they've forwarded to the email to the returns department. Several phone messages and 1 week later, no response. As per my messages, I have gone to my CC to dispute the charge since Premier refuses to cooperate with me.
Premier is by far the worst company I've ever dealt with. Hopefully my CC company can get me my money back soon!
GAH.